Cancellations made 14 days or more before the check-in date will receive a full refund of the advance amount paid.
2. Partial Refund
Cancellations made between 7–13 days before check-in will receive a 50% refund.
3. Non-Refundable
Cancellations made within 7 days of arrival will not be eligible for any refund.
4. No-Show Policy
If a guest does not check in on the scheduled date without prior intimation, the entire booking amount will be forfeited.
5. Early Departure
In case a guest decides to depart before the scheduled check-out date, no refund will be made for unused nights.
6. Force Majeure / Natural Circumstances
In the event of road closures, landslides, natural calamities, or government-imposed travel restrictions in Uttarakhand, guests may request a rescheduling of their booking (subject to availability and management discretion).
7. Group Bookings
For group reservations (3 rooms or more), a 30-day prior cancellation notice is required for a full refund.
